Return Policies

We have a 10-day return policy, which means you have 10 days after receiving your item to request a return if you have received an incorrect item from what you ordered.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@leplaisirarchive.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@leplaisirarchive.com.

 

Damages and issues
Please record an unboxing video and inspect your order upon reception to protect both parties and contact us immediately if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / non-returnable items
We will only accept return if the order is shipped with an incorrect item and to be replaced with the item ordered originally.

Unfortunately, we cannot accept returns on gift cards.

 

Refunds
All sales are final. All of our products are guaranteed authentic, please shop with a peace of mind. Due to the nature of the pre-loved items, no return will be accepted unless it is an incorrect item. Please make sure to check all available images/videos and description carefully. Please note that all vintages will have signs of wear, we will do our best to describe any imperfection but might sometimes missing unnoticeable details. Please refrain from ordering if you are expecting brand new condition on vintage items. New and unused item will be noted.